You’ve Got Questions, We’ve Got Answers!
When is the management office open?
Monday, Tuesday, Thursday, Friday: 8:30 AM – 5 PM
Wednesday: 8:30 AM – 6 PM
Saturday: 10:00 AM – 2 PM
Where are the laundry rooms?
The laundry facilities are located in the center of buildings A – H.
The facilities are open 8:00 AM – 10:00 PM.
How much does it cost to do laundry?
$2 per wash and $2 per dry. All machines are coin operated.
Where is the Nearest Post Office?
3390 Chichester Ave.
Boothwyn, PA 19061
Where do my guests park?
Guests are required to have a Visitors Pass in order to park in the resident lots. You may request a Visitors Pass from the office, at no charge.
What happens if I get locked out?
If the office is open, we will gladly provide you a key. If the office is closed, maintenance must be called and a $75 fee will be charged to your account. Please note no monetary transaction should take place with the tech, and we do not accept cash.
What if my child gets locked out?
The office must have a written permission letter on file in order to give your child a key should he/she get locked out or lose a key. There are no exceptions, nor will maintenance be able to open the door. Please contact the office to make arrangements and add all children to your account.
How Do I Pay My Rent? Submit a Maintenance Request?
Using the RENT Cafe, you can pay your rent and submit maintenance request.
Does the office accept packages?
The office does not accept packages for residents. If you are permitting a delivery, or allowing someone to enter your unit when you are not home, the office must have a written permission letter for that day.
Do I really need renters insurance?
Yes, we require all residents to have renters insurance. An updated copy of the policy must be submitted to the office, if you haven’t already done so.
Can I use a kerosene heater?
State regulations prohibits kerosene heaters in multifamily dwellings.
May I store items in the HVAC closet?
Sorry, the HVAC closet cannot be used for storage. Items stored in this space create a serious fire hazard.
May I paint the walls a different color?
Alterations to the apartment require written approval from the office.
May I hang anything on the walls?
Absolutely! Please feel free to make the space your own. You should not hang anything on the walls that cause holes, tears, or other damage.
When do I put out my trash?
Collection days are Monday through Friday. Trash must be placed outside before 8 am on these days. Trash cannot be put out on Saturday or Sunday.